“In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader.
IQ is a threshold competence. You need it, but it doesn’t make you a star. Emotional Intelligence can.”
Robert Jerus, MBA, APC, MA, SPHR, holds graduate degrees in psychology, marketing, and adult development. He is a certified senior level professional in human resources (SPHR) and has worked with such notable organizations as Cargill, 3M, the American Red Cross, the Mall of America, and many others.
As the founder of Success Dynamics International, Bob is a recognized expert in Emotional Intelligence training.
Research indicates that the greatest part of success lies in applied emotional intelligence. EQ has twice the power of IQ to predict performance. It is a better indicator than employee skill, knowledge, or expertise.
It creates the ability to relate positively and constructively in both personal and professional settings. Emotional Intelligence may be defined as the awareness of feelings; ability to define them; recognition of their causes; and the controlling of these emotions to elicit optimal effectiveness.
The major core skills are perception, understanding, definition, application, and management. These skills are vital to both intrapersonal and interpersonal engagement. Individual, team and organizational performance all improve with development and enhancement of these abilities.
Emotional intelligence can be learned and improved. Effective training and coaching create enhanced performance at all levels. By implementing a coherent growth plan throughout an organization, significant improvements can be made. This growth is measurable and sustainable. The EIQ system produces a total organizational climate and culture of peak performance and long term success.
The EIQ-2 Learning Systems provides a comprehensive platform for development from individual performance through organizational excellence. This system provides programs that create a comprehensive, integrated learning experience.
EIQ-2 is focused on targeted results. It provides for high value, ease of application, return on investment and a multi-disciplinary approach designed to engage and involve learners at all levels. Customized support, professionalism, consulting, coaching and training assure unparalleled achievement.
Empathy keeps relationships positive and on-track. It forms the foundational ‘people acumen’ to understand and get along with others. Developing these proficiencies allows interpersonal connection with the situations, thoughts, feelings and motivation. It also promotes consideration and constructive interaction.
Having influence and the wherewithal to use it effectively provides access to higher level success. Integrating with the EIQ-2 Two Stage Assessment, this tool provides insight into ten emotional intelligence traits of high performing influencers. For sales development and anyone who desires to optimize influence, this sets the basic framework.
Powerful leadership is related to connecting to the feelings of people and directing that energy to achieving goals. Successful leaders tap into the power of feelings and set the tone for optimal success. EIQ-2L connects emotional intelligence directly to leadership effectiveness.
Teams set the pace for synergistic excellence. Group interaction is predicated on communication, relationships and emotions. To achieve optimum performance and greater connectivity, emotional intelligence needs to be targeted in group perspectives, processes and impact. TmEIQ-10 optimizes team emotional intelligence generating true synergy, engagement and group success.
Customers develop relationships and loyalty through emotional connections. They purchase from vendors they know, like and trust. Emotionally intelligent customer relations and service connects with clients to develop long-term connections.
Organizations that tap into employee soft skills and emotional engagement experience far greater commitment and productivity. These organizations integrate emotional intelligence at all levels to empower service, enhance engagement and facilitate peak performance at levels of excellence that far exceed those of their competition.